Refund policy

We have a NO return/exchange policy, which means your order is a final sale after receiving your goods. 

Refunds on Damaged Goods

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To start a return of a defective item, you can contact us at hello.eihome@gmail.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.